Question 1

1. How many cars can be parked and what are the parking fees?

Accepted Answer

The hotel's parking lot can accommodate up to 900 vehicles.
We are offering free registration during the event for attendees only.

Question 2

2. Can I use a microphone and projector?

Accepted Answer

All banquet halls are equipped with AV (projector or LED, sound, microphone) systems, and AV usage fees are separate.
The hotel's AV company, Encore, can provide you with a detailed quote.

Question 3

3. Is it possible to bring in outside food?

Accepted Answer

It is not allowed.

Question 4

4. How do I connect to Wi-Fi? Is there a fee?

Accepted Answer

Free Wi-Fi is available in all banquet halls (Hyatt_Wifi or Hyatt_Meeting).

Question 5

5. Is valet parking covered?

Accepted Answer

Valet parking is separate and costs 30,000 won.

Question 6

6. Does the hotel operate a shuttle bus?

Accepted Answer

There is a shuttle bus that visits Hangangjin Station and Myeongdong Station.

Question 7

7. How much does the call center fee cost?

Accepted Answer

The price per bottle of wine is 55,000 won (including VAT).
For other alcoholic beverages, we can provide guidance after first confirming the type and quantity you wish to bring.

Question 8

8. What types of meal menus are available? Do they need to be unified?

Accepted Answer

The menu needs to be unified.
We can prepare Western, Japanese, and Korean menus, and the menu can be a course or a set meal.

Question 9

9. Is there a minimum number of people for the buffet?

Accepted Answer

We can prepare for at least 50 people.

Question 10

10. How are refreshments set up? Do you serve them yourself?

Accepted Answer

We provide separate stations in buffet format to help you set up.
During your stay, hotel staff will be nearby to assist you.

Question 11

11. I would like to send event luggage in advance. When and where should I send it?

Accepted Answer

If you are sending it to the hotel unloading area, please do so one day before the event on weekdays.

Question 12

12. Do you have any production partners?

Accepted Answer

You can connect with Sundae Art. You can pay in full by combining it with your hotel expenses.

Question 13

13. Can I set up the day before the event? Is there a fee?

Accepted Answer

Night setup is available at no extra cost.

Question 14

14. Can you prepare a special diet menu?

Accepted Answer

If you inform the manager in charge of your special diet and quantity in advance, we can prepare it.

Question 15

15. What is the contract process?

Accepted Answer

A hotel contract and 30% advance payment of the rental guarantee fee are required.

Question 16

16. Do I have to visit in person to pay the deposit?

Accepted Answer

If you wish to pay by credit card, you can pay without visiting us by writing your card number on the credit card usage agreement form.

Question 17

17. What is the reservation period?

Accepted Answer

You can hold for free for up to one week.

Question 18

18. Is it possible to tour the event venue?

Accepted Answer

Tours are available on non-event dates and times. Please check with the manager in advance to confirm availability.

Sansoo Room

Medium-small size space

Estimated cost of approximately KRW 194,430 per person

A la carte and course meals

Table Layout

Recommend

Dinning

🍴 Buffet

🍽️ Course Dinning

🍱 Set Menu

🍪 Coffee Break

💡 Lunch Box

Package & Others

🤝 Support

FAQ