The meal cost 90,000 won, and it was a truly terrible meal. The dessert seemed to be a collection of leftover frozen food from the buffet, which was surprising. Furthermore, they said they'd move us to a better location for another event, but we ended up having a very shabby place. I absolutely do not recommend this place.
Hello. This is Royal Hotel Seoul. We sincerely appreciate you taking the time to share your honest feedback about your experience at our hotel's banquet hall. We appreciate your feedback, and we deeply apologize for any inconvenience caused, especially if the dining experience did not meet your expectations. Based on your valuable feedback, we are immediately taking steps to improve our banquet menu and dessert management. We will continue to strive to provide an even more satisfying banquet experience. We look forward to providing you with even better service and satisfaction the next time you visit Royal Hotel Seoul.
It was easy to access from Seoul Station and was a great way to conduct a private workshop.
Hello. This is Royal Hotel Seoul. We sincerely thank you for your satisfaction with our hotel banquet hall. We are very pleased that you had a great experience with the convenient access from Seoul Station and the private workshop space. In order to provide great satisfaction to our customers in the future, We will greet you with even friendlier service. thank you
I am generally satisfied with all services.
Hello~ This is the manager of the Royal Hotel Seoul Banquet Reservation Office. Thank you so much for staying with us and leaving us a valuable review. We will continue to strive to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for choosing Royal Hotel Seoul. ^^
Thanks to your help, the process went smoothly and successfully!
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Thank you again for staying with us at the Royal Hotel Seoul. ^^
The staff were friendly and there were many good things, but the quality of the food was not up to the price range, which was disappointing.
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Thank you again for staying with us at the Royal Hotel Seoul. ^^
I am very satisfied with the hotel staff, who are very friendly and take immediate action when problems arise.
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for staying with the Royal Hotel Seoul. ^^
I really liked how well the broadcasting manager, director, and staff in charge communicated with the banquet reservation office.
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for staying with the Royal Hotel Seoul. ^^
Since it is an old hotel, it had a slightly old-fashioned feel, and the screen was a bit small for the space, but overall, I was satisfied because it was luxurious and clean.
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for staying with the Royal Hotel Seoul. ^^
I am pleased to have found a conference hall that can accommodate important events.
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure your satisfaction. Thank you again for choosing our hotel. ^^
The event manager communicated well with us before the event and was very accommodating. We had many changes on the day, but they accommodated them all and responded quickly. Thank you :)
Hello~ This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to provide even more friendly service to ensure your satisfaction. Thank you again for choosing our hotel. ^^
The hotel managers were friendly and responded to our requests immediately.
Hello! This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to strive to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for staying with us at the Royal Hotel Seoul. ^^
Thanks to your careful consideration, the event was a success. The food was delicious and presented neatly, and attendees were very satisfied.
Hello! This is the manager of the Royal Hotel Seoul. Thank you so much for staying with us and leaving us a valuable review. We will continue to strive to provide even more friendly service to ensure the greatest satisfaction from our guests' perspective. Once again, thank you so much for staying with us at the Royal Hotel Seoul. ^^